Contact Us
We’re here to help! If you have questions, feedback, or need assistance, please don’t hesitate to reach out.
📧 General Inquiries
Email: info@socielite.com
Response Time: Within 48 hours
For general questions about our services, features, or pre-launch information.
🛟 Customer Support
Email: support@socielite.com
Response Time: Within 24 hours
For technical issues, account questions, or assistance with using our platform.
🎮 Responsible Gaming
Email: support@socielite.com
Subject: Responsible Gaming
Response Time: Within 24 hours
For account controls, self-exclusion requests, or responsible gaming concerns.
🔒 Privacy & Data Protection
Email: privacy@socielite.com
Response Time: Within 30 days
For privacy inquiries, data requests, or GDPR/CCPA related matters.
⚖️ Legal Matters
Email: legal@socielite.com
Response Time: Within 7 business days
For legal inquiries, terms of service questions, or compliance matters.
💼 Business & Partnerships
Email: business@socielite.com
Response Time: Within 5 business days
For partnership opportunities, media inquiries, or business proposals.
Send Us a Message
Before You Contact Us
Please note the following:
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- Pre-Launch Status: Socielite is currently in pre-launch phase. Full service support will be available once we officially launch.
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- 18+ Requirement: Our services are strictly for users 18 years or older. We cannot provide access or support to users under 18.
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- No Real Money Gambling: Socielite is a social casino for entertainment only. We do not offer real money gambling or wagering.
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- Response Times: Response times are estimates and may vary during high-volume periods or holidays.
Frequently Asked Questions
Before contacting us, you may find answers to common questions in our Terms of Service, Privacy Policy, or Responsible Gaming pages.
Office Hours
Our support team operates Monday through Friday, 9:00 AM – 6:00 PM (CET).
Emails received outside these hours will be responded to on the next business day.
Important Reminder: Socielite is a social casino for entertainment purposes only. 18+ No real money gambling.